Certificate in House Keeping Management

Course overview

Housekeeping Level 5 Qualification consists of competencies that an individual must achieve to carry out housekeeping operations. It entails managing guest experience, front office operations, housekeeping operations, laundry and linen from operations and facilities and property repair maintenance.

 

The units of competency comprising this qualification include the following basic and core units of competencies as indicated below:

 

    BASIC UNITS OF COMPETENCY

Unit Code Unit Title
HOS/OS/HK /BC/01/4 Communication skills
HOS/OS/HK /BC/02/4 Numeracy skills
HOS/OS/HK /BC/03/4 Digital literacy
HOS/OS/HK /BC/04/4 Entrepreneurial skills
HOS/OS/HK/BC/05/4 Employability skills
HOS/OS/HK/BC/06/4 Environmental literacy
HOS/OS/HK/BC/07/4 Occupational safety and health practices

 

 

CORE UNITS OF COMPETENCY

Unit Code Unit Title
HOS/OS/HK/CR /01/4 Manage guest experience
HOS/OS/HK/CR /02/4 Oversee front office operations
HOS/OS/HK/CR /03/4 Manage housekeeping operations
HOS/OS/HK/CR /04/4 Coordinate laundry and linen operations
HOS/OS/HK/CR /05/4 Oversee facility and property repairs and maintenance

 

 

Entry Requirements

An individual entering this course should have any of the following minimum requirements:

 

  1. Kenya Certificate of Secondary Education (KCSE) D (Plain)

                                                  Or

  1. Housekeeping Level 4

 Or

  1. Hotel catering and accommodation

                                                   Or

  1. Equivalent qualifications as determined by Kenya National Qualifications Authority (KNQA)

And/or

  1. As may be guided by relevant regulatory body

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Duration: 1 Year